Shipping

Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.

• Receiving time = Processing time + Shipping time
• Priority Direct Mail: 7-15 bussiness days
• Standard Shipping: 7-25 bussiness days
• Expedited Shipping: 3-7 bussiness days

Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.

Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.

Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.

Return

Our Guarantee: 30 Day Returns or Exchange guarantee from the delivered date.